NHTSA Complaint #11680317 — 2021 GRAND DESIGN IMAGINE SUSPENSION

Complaint Details

ODI Number	11680317
Vehicle	2021 GRAND DESIGN IMAGINE
Component	SUSPENSION
Date of Incident	July 31, 2025
Date Filed	August 13, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

The right side leaf spring hanger broke from the frame while traveling causing the trailer to lean heavily and pull to the right side nearly hitting an 18 wheeler that I was passing. I received a customer satisfaction campaign letter from Grand Design 3 days later in regard to cracks in the I beam frame above the spring hangers for all Imagine 2910BH models produced between 6/24/2020 and 6/14/2023. Grand Design said that they have concluded that condition does not present a safety hazard. Having a suspension component fail on a trailer is a safety hazard.

Related Complaints for the 2021 GRAND DESIGN IMAGINE

Other SUSPENSION Complaints

#11633521 — January 1, 2025 — After reading of other owners of similar and identical models like mine having frame cracks, I made a point to inspec...

#11627166 — November 25, 2024 — Cross member of frame bending, allowing A frame that its connected at to also bend.

#11583201 — April 15, 2024 — Suspension hangers cracked the frame and a section of the frame broke allowing the hanger to flip over and suspension...

#11425375 — July 18, 2021 — We were driving and went through a dip in the road and the whole front end of the A- Frame bent/buckled. We have not ...

Recent Complaints for the 2021 GRAND DESIGN IMAGINE

#11633521 — STRUCTURE — January 1, 2025 — After reading of other owners of similar and identical models like mine having frame cracks, I made a point to inspec...

#11633521 — UNKNOWN OR OTHER — January 1, 2025 — After reading of other owners of similar and identical models like mine having frame cracks, I made a point to inspec...

#11627166 — UNKNOWN OR OTHER — November 25, 2024 — Cross member of frame bending, allowing A frame that its connected at to also bend.

#11627166 — WHEELS — November 25, 2024 — Cross member of frame bending, allowing A frame that its connected at to also bend.

#11625777 — STRUCTURE — November 17, 2024 — On [XXX] we were driving with our travel trailer from South Carolina to Michigan on interstate highways. When we made...