NHTSA Complaint #11504439 — 2015 FORD EXPLORER

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA

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Complaint Details

ODI Number	11504439
Vehicle	2015 FORD EXPLORER
Component	BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date of Incident	December 1, 2022
Date Filed	January 30, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The backup camera flashes intermittently. Sometimes the backup camera will work, sometimes the Ford Sync screen goes black and a message pops up stating "Backup camera not available, please contact the Ford dealership" and sometimes the Ford Sync screen will remain as it looks when driving forward. It is currently a recall for 2020 and 2021 models. The problem has been reported to Ford and a case number has been documented.

Related Complaints for the 2015 FORD EXPLORER

Other BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Complaints

#11551943 — October 25, 2023 — The backup camera does not come up all the time. Sometimes it shows a blank screen or if it does show the camera pict...

#11536787 — August 6, 2023 — The rear backup camera on our 2015 Ford Explorer began glitching, reversing the image, or going completely blank in a...

#11533753 — July 21, 2023 — Rear camera is faulty. Screen will “roll” like bad movie film. Sometimes it’s a black screen. Sometimes the screen do...

#11531390 — July 10, 2023 — Rear camera stopped working

#11529503 — June 29, 2023 — Sudden back up camera failure without a warning light or message. There has not been an accident/incident but it is d...

Recent Complaints for the 2015 FORD EXPLORER

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