NHTSA Complaint #11504159 — 2018 TOYOTA RAV4

Bought brand new 04/02/2018. First battery died July 2018. First cooling system needed replaced December 2019 due to overheating issues. There has been 7 battery replacements, about two each year, the two most recent was July 2022 and October 31, 2022. Second cooling system replaced December 2022 due to overheating issue. Damaged engine and needed to replace engine. Other issues have been stalling while driving in traffic; stalling while turning and at traffic lights. Was told by Toyota technician that it was due to extremely low oil. I asked why no low oil light came on and he stated it must be damaged but too expensive to repair. My wife and I had our safety at risk due to stalling in traffic and being stranded due to dead batteries. One night we had to sleep in a grocery store parking lot as a tow truck wasn’t available that night. Toyota states they test the batteries and find nothing wrong even after at least two of them exploded and leaked acid. This could have created a fire and/or engine damage. They just keep replacing them over and over. I have estimate from independent repair shop of possible diagnosis for battery issue. I can not have an independent repair shop even move a bolt or warranties will be voided. During the second overheating was told by Geico insurance inspector no codes were found despite overheating had occurred and severe enough to cause engine damage. Never receive any warning lights for any problems that occurred; the problems happen with no warnings. The second overheating issue left us almost freezing to death as we could not make it back home and had to pull over; tow truck was unavailable that night. Have all service records; too many to upload here; files too big. Please contact via email [email protected].