NHTSA Complaint #11504067 — 2018 TESLA MODEL 3

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11504067
Vehicle	2018 TESLA MODEL 3
Component	STRUCTURE:BODY
Date of Incident	January 25, 2023
Date Filed	January 27, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Read passenger subframe bolt fell out while driving. The subframe of my vehicle and the mounting plate had a 3 inch gap between it. It made the rear end shake and loose control at speed. Tesla refused to give me torque specs twice. I was able to find service manual online and re-torque it. There was no locktite on the bolt. There was no warning, just a metal clanking noise and then the vehicle became dangerous to drive.

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