NHTSA Complaint #11504046 — 2015 KIA FORTE

The contact owns a 2015 Kia Forte. The contact stated while driving 30 MPH, the vehicle started shaking with an abnormal sound coming from the engine. The contact stated that the vehicle started to stall, and the contact shifted to neutral and turned off and restart the vehicle. The vehicle was taken to an independent mechanic and the contact was informed that the vehicle had experienced the failure listed in NHTSA Campaign Number: 20V750000 (Engine) and the contact was advised to contact the dealer for assistance. The dealer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 20V750000 (Engine). The manufacturer was contacted confirmed that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was 158,949.