NHTSA Complaint #11504022 — 2018 JEEP COMPASS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11504022
Vehicle	2018 JEEP COMPASS
Component	ELECTRICAL SYSTEM
Date of Incident	January 9, 2023
Date Filed	January 27, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

Question #1: Power Window Circuit. No voltage found in circuit. The rubber protective cover to the electrical connector of the power window circuit was not fully on. Because of that large amounts of corrosion was discovered on both the body and door harness sides of connector. Extended warranty WILL NOT cover corrosion. Therefore, the consumer is forced to pay thousands of dollars out of pocket to fix in order to have drivers side window operate again. Drivers side window will not go up or down. Question #2: Can't operate the drivers side window in case of an emergency. The service tech advisor at the dealership noted that the corrosion could spread to other electrical wirings throughout the vehicle causing the the car to not operate whatsoever. Question #3: Problem was confirmed/reproduced at dealership when vehicle was brought in for inspection. Question #4: No Question #5: No warnings signs whatsoever. Was very abrupt and random. First occurred just a few weeks ago.

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