NHTSA Complaint #11503899 — 2022 KIA CARNIVAL

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11503899
Vehicle	2022 KIA CARNIVAL
Component	STRUCTURE:BODY
Date of Incident	January 26, 2023
Date Filed	January 26, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The passenger sliding door continues to fail to lock intermittently which is obviously a safety hazard since the door is not completely closed. It is available for inspection upon request. It has not been seen by a dealer or inspected by police or insurance. My father is a mechanic and has looked at it. He is unsure how to fix the broken or why it keeps happening. The door ajar warning light is on indicating the door is not locked but even if the auto door is shut off I can’t get it to close enough manually shutting it so the warning light will turn off. It happened about three months ago then stopped and now has begun again. Nothing that I know of caused this. I use both sliding doors equally and only one is having the problem.

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