NHTSA Complaint #11682325 — 2022 KIA CARNIVAL

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11682325
Vehicle	2022 KIA CARNIVAL
Component	STRUCTURE:BODY
Date of Incident	July 26, 2025
Date Filed	August 22, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The Kia Carnival was parked a slight decline and when the button to close the passenger sliding door the door closed rapidly like a guillotine. Thankfully no children or body part were in the path of the door because it would have severely damaged them. After it closed rapidly the door was unable to be opened. The dealership is still working on the Carnival and it has been over 3 weeks and they said they have never seen anything like this since it tore off a bolt in the body frame and caused damage to the body frame and they were unable to open it. Still don't have a timeline for repair. Also concerned it may happen to the other side and the safety issues around it.

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