NHTSA Complaint #11503881 — 2015 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11503881 |
| Vehicle | 2015 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
After several instances of intermittent loss of steering, the steering is now suck in manual mode (very stiff if not impossible to turn wheel). Luckily my wife was just pulling out of the driveway and not attempting to make a turn in traffic!! The dealer said it needs a new rack but at my expense!!?? $2500-3200. I am appalled that Ford has not addressed this issue yet. 2013/14 models covered, 2016 models covered. Why not 2015 models?? Its THE SAME EXACT ISSUE!!! Now I have a $12,000 brick sitting in the driveway. HEY, FORD!!! PLEASE HELP!! this is a very scary safety issue!
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