NHTSA Complaint #11503825 — 2014 CHRYSLER TOWN AND COUNTRY

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11503825
Vehicle	2014 CHRYSLER TOWN AND COUNTRY
Component	SEATS
Date of Incident	January 23, 2023
Date Filed	January 26, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

The passenger seat headrest has fallen forward. We have tried to put it back however the part inside is broken it appears. I have not been in any accident. Nothing has hit the seat either. I am not sure what would happen if one of us is sitting there an an accident happen; out head is not protected. Especially if my teenager is there. I had not warning lights. My vehicle was in the dealership recently for another issue and they did not noticed anything. No one has inspected the vehicle as of today; 26 Jan 2023.

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