NHTSA Complaint #11503823 — 2023 TOYOTA COROLLA CROSS

I have been experiencing an issue with the auto stop/start function that kicks in when you brake. It's inconsistent, but sometimes when I am at an intersection or waiting to turn out onto a road it malfunctions. Initially it works as intended and turns off my engine when I brake. Then if I remain stopped for a bit, instead of restarting the engine I hear an alarm sound and the dash screen says "Engine Stopped. Press Brake Firmly to Restart" and shows the Check Engine light and the Low Power Steering warning lights - then actually states "Engine Stopped" and "Steering Power Low". When I press the brake firmly - all the way to the floor in fact, nothing happens. I have to throw my car into park and restart it. This is worrisome when I am at a busy intersection or waiting to pull out onto a road. Nobody wants their car dying on them when they are trying to work with the flow of traffic. The issue seems to happen typically at times where I have not been driving very long and am doing in-town driving with stops. I caught it on video once and it was about 2.5 minutes into my drive. If I leave the auto stop/start on, it will continue to do this at stops - so it's not just once per drive. Furthermore, the feature is not one that you can have "off" by default. I cannot find any setting to have it not turn on when the car starts - I have to turn it off using the button near the gear shift. If I am driving for a long time, it will turn itself back on. It's unnerving to have a feature that is malfunctioning that you can't turn off completely, that turns itself back on. I drive my car daily and purchased on 12/31/2022, so the battery and systems should be functioning. I have experienced this on: 1/8/2023 1/13/2023 1/17/2023 (caught on video) Took to shop 1/14/23, they could not replicate. Took back 1/26/23 with video, they could not replicate. No solution found. Cannot attach video to this form, so linked here: https://photos.app.goo.gl/mtvjXmVAbvyt2hWU6 Thank you.