NHTSA Complaint #11503761 — 2020 HONDA PILOT

We purchased our 2020 Honda Pilot in January 2020. Shortly we heard popping sounds in the windshield. It became more frequent so we called our local Honda service and they didn’t know what was wrong. Later we called another Honda service and they knew what was wrong. We took our car in and they replaced some part in the radio electrical unit. It lasted a year and started doing the same thing again. Popping sounds and our display network would black out the whole screen as before. We lose our gps and backup camera and also no radio. We called Honda and they said it was the wiring harness and we would have to pay for it ourselves. There have been law suits filed against Honda for this very thing. Other owners have had the same problem we are still having. The popping sounds are very distracting while driving. Honda said it was out of warranty even though it’s the same problem we started having soon after buying our car which was brand new.