NHTSA Complaint #11503757 — 2014 KIA FORTE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11503757
Vehicle 2014 KIA FORTE
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

This morning I needed to move my son's 2014 KIA Forte. There was very notable clicking noise in the steering wheel with even the slightest turn. I googled "clicking noise in steering wheel" and found thousands of listings (all KIA and Hyundai) for failures of a coupler in vehicles along with numerous videos with the same symptoms that I experienced. I also found that for 2012/2013 Soul and 2014 Cadenza that KIA had done an extended warranty for 10 years unlimited miles that was posted on the NHTSA website. I could not find anything similar for the KIA Forte even though I found many on-line consumer complaints for the same issue in the KIA. I contacted both the nearest service dealer (no appointments until April) and KIA Consumer and they said they had a significant back-log for any service. I would like to know if there have been enough complaints from KIA Forte owners that the warranty extension would apply. If not, I would like to add this complaint for the KIA Forte so that the NHTSA knows that the issue is more widespread than just for the models listed in the original extension. Thanks so much.

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