NHTSA Complaint #11503750 — 2017 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11503750
Vehicle	2017 KIA SORENTO
Component	ENGINE
Date of Incident	December 28, 2022
Date Filed	January 26, 2023
Mileage	138,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

The contact owns a 2017 Kia Sorento. The contact stated that while driving approximately 35 MPH, the vehicle stalled. The contact pulled over and restarted the vehicle. The contact continued to drive but the vehicle stalled again. The contact detected an abnormal sound coming from the engine. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that the camshaft and rod bearings needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 17V586000 (Engine and Engine Cooling). The manufacturer was contacted and referred her to the NHTSA Hotline for assistance. The failure mileage was approximately 138,000.

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