NHTSA Complaint #11503636 — 2019 RAM 1500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11503636
Vehicle 2019 RAM 1500
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

2019 ram 1500 continually shifts into park while the vehicle is moving. The problem occurs when slowing and the Ram attempts to downshift. The shift occurs when the vehicle speed is slowing below 25 mph. I have had the vehicle serviced for this issue and the dealer cannot solve the issue but “upgraded “ my software for $300 with no resolution. The dealer is now saying they can’t help me as they don't know what the issue is and their transmission expert isn’t available. I have almost been involved in over dozen accidents due to this happening. When slowing or coming to a stop at an intersection or in heavy traffic, when the vehicle malfunctions I either have to quickly shift the electronic knob to park and then back into gear. If that doesn't work, I have to stop the vehicle completely then shift into park and then drive. In 4 separate instances I was performing a left turn against oncoming traffic and the vehicle shifted into park came to a stop while crossing in front of other vehicles. This issue started to occur last year, would stop happening, start again, and recently occurs daily. Video of the issue is available.

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