NHTSA Complaint #11503551 — 2015 FORD ESCAPE

The car has on multiple occasions suddenly reported a "steering assist fault". When this happens you lose power steering. The steering wheel basically locks up and is more difficult than typical power steering loss. This is not the same as a typical power steering loss where you need more strength to turn the wheel, in this case you lose all control. This has happened while driving, which could result in a serious accident and injury to me and my children. It is only resolved by turning the car off and back on. The problem has not yet been checked or inspected by dealer or service center, we are in process of having it checked out after finding no safety recall despite the 2011 Ford Escape having a recall for the same issue and numerous online complaints for 2015 (and other years) having the same issue with electrical steering assist. This has happened multiple times, both when starting the vehicle and while driving.