NHTSA Complaint #11503149 — 2016 GMC SIERRA 2500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11503149
Vehicle 2016 GMC SIERRA 2500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

I remote started my truck yesterday morning to get it warmed up before loading my family. They all then got into the truck, my 5 year old and 8 year old in the back seat in booster seats. I threw in some more bags into the back of the truck and started to climb into the truck. As I did that my kids were starting to get nervous and my wife was pointing and stating that the rear window slider was smoking. I put the key into the ignition and turned the key on. Upon doing that the smoke stopped but a few seconds later there was a loud bang, similar to a gun shot, and the rear passenger side window shattered. My 8 year old had glass hit her and my 5 year old was hysterical. Needless to say, the 5 hour drive home was not much fun for anyone after that occured.

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