NHTSA Complaint #11503095 — 2016 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11503095
Vehicle 2016 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

Did oil change on vehicle about a week ago. A week later checked oil noticed it was a quart low and put more oil in. Next day heard a knocking sound come from engine compartment. Checked oil noticed no oil. No warning lights came on to show I had low oil. Put more oil in took to kia. Kia told me that engine rods are gone and engine is fried. Need new engine and its going to cost me $11,000. No lights or warning system was in place when I bought the car and no one informed me of any update or issue needed to prevent this. Car only has 67000 miles on it so I should still be covered under manufacturing warranty but they are blaming me for the no oil when no idiot lights came to tell me low oil. This is Kias fault.

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