NHTSA Complaint #11503000 — 2021 FORD BRONCO SPORT

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11503000
Vehicle	2021 FORD BRONCO SPORT
Component	SERVICE BRAKES
Date of Incident	October 17, 2022
Date Filed	January 22, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I HAD RECALL DONE A FEW MONTHS BACK REGARDING MY BREAKS. BREAKS ALWAYS SOUND HORRIBLE WHEN MY VEHICLE IS COLD. WHEN THE RECALL WAS DONE THEY SOUND EVEN WORST. FORD PARTS ARE THE WORST. IM EMBARRASSED EVERY TIME I LEAVE MY DRIVEWAY. DUE TO THE LOUD NOISE. I TOOK MY CAR TO MARINA FORD ON OCTOBER 2022 BECAUSE THE ENGINE SOUNDS HORRIBLE. IT SHAKES. I FEEL LIKE I WILL GET STRANDED. THE DEALER TECH TOLD ME THEY DID NOT HAVE ANYTHING AVAILABLE UNTIL JANUARY 2, 2023. ONCE JANUARY CAME THEY TOLD ME THEY DID NOT PROVIDE RENTAL CARS. IM SCARED TO DRIVE MY VEHICLE. I DRIVE FOR A LIVING WITH PEOPLE WITH DISABILITIES. WE ARE PUT IN DANGER EVERY TIME I DRIVE. I HAVE SEVERAL VIDEOS ON HOW MY ENGINE TREMBLES, I AM PUTTING MYSELF AND MY CONSUMERS AT RISK. PLEASE HELP ME RESOLVE MY PROBLEM. FORD IS NOT HELPING ME SINCE THERE FAMILY OWN DEALERS. I WOULD APPREACIATE A RESPONSE. THANKS

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