NHTSA Complaint #11502965 — 2017 KIA SORENTO
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11502965 |
| Vehicle | 2017 KIA SORENTO |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WI |
Consumer Description
I have a 2017 Kia Sorento . I bought this vehicle with less than 5000 miles on it. I had the oil changed when it was recommended. Loved the vehicle. Fast forward to about 48,000-50,000 miles. {currently at 62,000 Miles} Had the required oil change done and they noticed the vehicle was low 2 quarts of oil. Oil consumption continued. Had an OIL CONSUMPTION test done {at approximately 53,000 miles] and determined it as a legit complaint. As i am not the original owner and the vehicle warranty expired at 50,000 a free new engine is NOT an option. They offered to complete a free combustion flush. I am now waiting for 1000 miles to recheck the oil to see if the flush took care of the problem, but I did check the oil at 100 miles, and it is down 1/2 a quart already. I will be reporting back to the garage if the consumption gets worse or when I hit the 1000 mile recheck mark. I am seriously concerned about this. I paid a lot of money for this vehicle, and it was to be my last car in my retirement years! If the engine fails, seizes or continues to burn excessive oil and I have to pay for a new engine or more repairs I will be devastated as I am on a Social Security and have a limited incoming. The engine could seize if it burns all the oil when I'm driving and could cause injuries to myself or the public. I know hate this vehicle and wish i never bought it !! I really feel Kia should be required to replace this engine with a SAFE no problems engine!
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