NHTSA Complaint #11502863 — 2019 FORD RANGER

It looks like on some 2019 Ford Rangers (mine included), there is a faulty blend door in the heater box assembly. Note this issue is not present in other model years due to Ford correcting the defective part. This defective part causes the switch between hot and cold air to fail. My truck got stuck on hot and the dealer replaced it under warranty. The replacement has now failed 6 months (3000) miles later. This issue can prevent the heat from functioning properly in cold weather, which means the defrost is ineffective - requiring the driver to manually clear the windshield. The issue is that Ford A) knows there is a defect that can impact the safe operation of the vehicle B) These vehicles would likely be covered under the manufacturer warranty due to low miles from 2020 (COVID) but has not made efforts to notify owners of the defect C) will gladly charge $3,000-$4,000 for this repair once the warranty expires (which has happened for many 2019 vehicles by this point). Profiteering on a known factory defect is unacceptable!