NHTSA Complaint #11502843 — 2017 NISSAN MAXIMA

I bought the vehicle in question new and it has less than 10,000 miles. The low beam headlights have a definite line where there is no light above the line and very dim light directly in front of the vehicle( photos attached). I took the car to the dealer and was informed that this is “normal” for the Maxima and that there is no adjustment that can be made. I then sent photos to Nissan Customer Service (Case # 48013453 ) and was informed again that this is normal for that model. When driven on an unlit road, one has to run bright lights at all times to be able to safely see. I have included photos of the light pattern. The sequence is backing out of the garage and then on a dark street. Please note photo 2 where I am standing barely to the right and I am not visible above my belt line. In my opinion, If this is typical of all 2017 Nissan Maxima’s; there is a safety issue.