NHTSA Complaint #11502681 — 2018 SUBARU CROSSTREK

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11502681
Vehicle	2018 SUBARU CROSSTREK
Component	STEERING
Date of Incident	January 19, 2023
Date Filed	January 19, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

This is the 4th Time Since 2022, that my steering wheel has locked after driving. If the steering wheel is to the left when I go to turn it off and not in the middle it will lock. I had to call again Suburu assistance. The first time was in Hartsdale, NY 2022, the 2nd time was in Larchmont, NY had to call the police, the 3rd time was 2022 in Key Ford in Buhre and Westchester Avenue, and the 4th time in my driveway 2023. Each time it took forever for the men to unlock the steering wheel, I am a women and my girlfriend tried with no avail. I am terrified I will be on a road trip with my son and get stuck. When you put in the key and turn it supposed to unlock. Each man had to force the wheel with heavy pressure to unlock the vehicle. I have a video. This is the 2nd report I made of this.

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#11412999 — April 20, 2021 — POPPING NOISE WHEN TURNING TO THE RIGHT OR THE LEFT ONLY DURING A SHORT RANGE TURN, HAD IT TO THE DEALERSHIP THEY COU...

#11209567 — May 23, 2019 — UPON STARTING CAR IN DRIVEWAY FOUND POWER STEERING SLUGGISH AND REQUIRING GREAT FORCE (OPERATIVE, BUT NO APPARENT BOO...

#11102770 — June 20, 2018 — VEHICLE TURNED OFF WHILE DRIVING TWO TIMES IN TRAFFIC CAUSING NEAR COLLISIONS. ITS BEEN AT DEALER FOR MORE THAN A WEE...

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