NHTSA Complaint #11502572 — 2019 FORD ESCAPE

The contact owned a 2019 Ford Escape. The contact stated while driving 20 mph and intersecting into the highway, a service van crashed into the front driver-side tire/bumper. The contact stated no air bags were deployed. The contact sustained bruises on her chest due to the seat belt and her husband had deep tissue injuries from his neck to his waist. The contact and her husband sought medical attention the following Monday from their medical physician. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The vehicle was towed towing lot. The contact called the local dealer and made them aware of the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 58,000.