NHTSA Complaint #11502440 — 2010 CHRYSLER TOWN AND COUNTRY

AIR BAGS issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number 11502440
Vehicle 2010 CHRYSLER TOWN AND COUNTRY
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State IL

Consumer Description

My wife had a collision with another vehicle. She rear ended a pick up truck. The airbags deployed sending a retainer from the driver side airbag into her cheek. The piece was embedded in her cheek from Dec 27 2022 until Jan 17 2023. She saw two doctors about the issue they thought she had a bump from the airbag deploying and a small cut. No one thought twice about it. On Jan 17 2023 she went to prompt care and told them she thinks there was something embedded they agreed and told her to contact a surgeon. The referral was placed for a surgeon however on the evening of Jan 17 2023 she scratched the scab and then the scab fell off and the little snap like retainer fell out.

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