NHTSA Complaint #11502420 — 2014 CADILLAC SRX

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11502420
Vehicle	2014 CADILLAC SRX
Component	SERVICE BRAKES
Date of Incident	November 7, 2022
Date Filed	January 18, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The car needs an EBCM or EBTCM depending on which. dealer I'm talking to. The stability control service and power steering are turned off and the anti-lock brakes are disabled. I have been to two dealerships and the part is on nationwide backorder and is not being manufactured. One dealer has 15 clients waiting for the part the other 14 they are not taking new orders. I was told my best bet was to trade the car in. The car is unsafe to drive. I think all 2010 to 2016 SRX's should be taken off the road, they are a danger to themselves and others.

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#11297202 — January 5, 2020 — THE BRAKES ON MY SRX FAIL TO OPERATE WHEN YOU PUSH ON THEM IT FEELS LIKE YOU HAVE BRAKES AND YOU FEEL A PRESSURE ON T...

#11254681 — September 11, 2019 — BRAKES DID NOT SLOW VEHICLE DOWN IN 25 MILE PER HOUR ACCIDENT, BRAKE WORK DONE BY DEALERSHIP 2/2019

#10781947 — October 14, 2015 — TL* THE CONTACT OWNS A 2014 CADILLAC SRX. WHILE TRAVELING AT VARIOUS SPEEDS AND ATTEMPTING TO COME TO A STOP, THE BR...

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