NHTSA Complaint #11502236 — 2019 FORD F-250

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11502236
Vehicle 2019 FORD F-250
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I was driving approximately 60 mph. There were several small bumps in the road and the Truck went into a Very Violent Shake and Wobble. This is commonly known as the FORD DEATH WOBBLE... Very Scary and Dangerous. The Vehicle was extremely hard to control. Luckily the service advisor at Coggin Ford had warned me about this possible condition. I was told if this wobble ever happened to let immediately back off the accelerator and not Touch the Brakes?? I did exactly as he said and was able to get the truck into the Emergency Lane where I slowed down in a slow and dangerous way. I took the Truck to Coggin Ford. The truck has only 21000 miles. They claim it just needs an alignment and a steering Dampener which was already changed by Ford at 2500 miles? The service department told me that the parts are unavailable but the think it needs an alignment? The alignment was fine until the Death Wobble?? This is a dangerous condition that could have killed myself, my daughter or other drivers... Please let me know what the NHTSA is doing to prevent this from causing accidents and let me know what my options are... Thank you, Philip Monson 904-487-8936

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