NHTSA Complaint #11502235 — 2020 SUBARU OUTBACK

On Dec. 20, 2022, my Outback totally stopped working while sitting at a red light, causing traffic to be forced to maneuver around my car. A kind policeman put out flares until the tow truck arrived. I could not shift into park, nothing electric would work, except the radio continued to play and the flashers worked until it all died. I could not turn the radio off and the seat would not adjust. The electronic screen flashed on and off until it went totally black, after about an hour. This vehicle only has about 21,000 miles on it and was under warranty until 3 weeks prior to the incident. Every time I took it to the dealership, I explained that the electronics had glitches. They always said it was fixed but it never was right. The TomTom navigation system was totally unreliable from day one; the screen went blank and the radio would not work at all, as well as all the screen functions, without warning. The screen would read out that I should keep my hands on the wheel, although both hands were on the wheel. Over and over it had problems which were not resolved.