NHTSA Complaint #11502057 — 2017 HYUNDAI SANTA FE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11502057
Vehicle 2017 HYUNDAI SANTA FE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

While driving, my engine with less than 59,000 miles and under 5 years old seized, as I was approaching a left hand turn across 2 lanes of traffic in morning rush hour traffic. I had lost power I had nothing. Miraculously, I was able to navigate my vehicle to a safe area. When I got out of my car to determine why I had lost everything, I discovered oil pouring from the underside of the vehicle. I has no indication that there was a serious issue brewing. My check engine light has come on 2 weeks before. I made an appointment immediatly with Hyundai the soonest they could look at my car was almost a month out. I took my car to Autozone and they hooked my car to the diginostic computer and it showed the ABS issue that is currently recalled. I had the car towed to Hyundai and they determined the engine had completely failed and refereed the loss of power as Limp Mode. The engine failed due to the faulty components that Hyundai has been knowingly using for years. These components break down and cause metal to flood the engine eventually causing the engine to seize. I could have been killed and others could have been killed as well due to the negligence of Hyundai. The vehicle still sits a dealership, as of today, My warranty company has approved a full engine replacement no thanks to any help or concern of Hyundai.

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