NHTSA Complaint #11501932 — 2019 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11501932
Vehicle 2019 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

Traveling out of town on the highway from Pennsylvania to Virginia in June 2022 and our 2019 Kia Sorrento started shaking at the steering wheel and lost complete power in the engine. I was unable to accelerate with busy highway traffice behind me. I barely made it to th shoulder of the road without being rear ended with my wife and two children in the car. The forst thing I check is engine oil and it was bone dry. We just had it serviced in May at Sipala Kia before we left for our trip. I limped to a small service station in Virginia where he plugged into it but was unale to diagnose. He has us towed to Charlie O'Baugh Kia for repairs. We had this Kia Sorrento to two of our local dealers, Sipala Kia of West Chester and Scott Kia of Springfield, PA for oil leak or oil consumption but both dealers kept telling me nothing wa wrong. In addition to regualar oil and filter change I continue to check the engine oil on a regualr basis where it seems to be buring engine oil at a higher than normal rate.

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