NHTSA Complaint #11501865 — 2017 AUDI Q7

SUSPENSION issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11501865
Vehicle	2017 AUDI Q7
Component	SUSPENSION
Date of Incident	August 19, 2022
Date Filed	January 15, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

Both rear suspension springs broke at approximately the same spot. I am not sure when they failed. I do recall when I was driving at about 15MPH in August I heard a loud bang and checked the outside of my car to see if maybe something had hit my car. You cannot see the suspension springs when you look under the car. When I had my annual NYS safety inspection the mechanic showed me the broken springs and I failed inspection until I obtained new springs and mounting plates. Audi service (New Rochelle NY) informed me that it was unsafe to drive the car until the springs were replaced. I had the springs replaced by Mavis tire center. The springs that failed were inspected by Audi and Mavis tires after they failed and I have the parts if an inspection is required.

Related Complaints for the 2017 AUDI Q7

Other SUSPENSION Complaints

#11685457 — September 6, 2025 — Rear passenger spring coil broke at around 82000 miles (8 years 9 months old) on the vehicle.

#11684607 — September 2, 2025 — The coil isolated started deteriorating causing stress to the coil. This stress has caused my coil to crack and need ...

#11672229 — July 9, 2025 — About two years ago I was driving down my recently paved street, and a loud bang shocked me. I thought something had...

#11659930 — May 9, 2025 — Rear springs are broken. Safety concern car is unstable when driving. Shakes and difficulty controlling at higher sp...

#11655258 — April 17, 2025 — found broken rear shock springs during tire rotation. This is dangerous. Low Quality parts from Audi.

Recent Complaints for the 2017 AUDI Q7

#11717230 — POWER TRAIN — February 11, 2026 — The contact owns a 2017 Audi Q7. The contact stated that while driving approximately 65 MPH, the contact became aware...

#11712628 — ENGINE — January 22, 2026 — Car has a burnt cylinder from excessive oil consumption due to poor piston ring design. These engines are prone to fa...

#11712720 — EXTERIOR LIGHTING — January 22, 2026 — The car is displaying "Right front marker light defective". This lessens the visibility when turning. This problem is...

#11710168 — EXTERIOR LIGHTING — January 11, 2026 — Getting error message that the "Front Right Side Marker Light Defective". The light appears to be operational. Search...

#11708802 — ENGINE — January 5, 2026 — Catastrophic Engine failure while driving on highway with family. System gave error codes DTC P054A, DTC P0301, DTC P...