NHTSA Complaint #11501858 — 2014 FORD EXPLORER
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11501858 |
| Vehicle | 2014 FORD EXPLORER |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WV |
Consumer Description
2014 Ford Explorer XLT with 102,858 miles. All previous recalls have been repaired. Over a period of past 2 weeks, I noticed a steady increase in an intermittent lurch as I drove. It happened more often, so I took to Mountaineer Ford on Jan. 13, 2023. They determined the transmission was failing, saying a new replacement would cost $7,500. Unable to afford that, I declined for the time being. On the way home, it suddenly got so much worse - grinding and lurching - I was not sure I'd make it before it failed completely. Thankfully, I made it but I consider the car no longer drivable.
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