NHTSA Complaint #11501768 — 2017 CHEVROLET SILVERADO 1500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11501768
Vehicle 2017 CHEVROLET SILVERADO 1500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

It is difficult to brake at low speeds; I have to press very hard for it to brake. I took my 2017 Chevrolet Silverado in to a shop in reference to a safety recall, they said they followed the procedures for that recall, but I have the same issue. I believe the proposed solution is not fixing the problem. This has been on going for at least three years. To be clear, this happens when there is REPETITIVE braking at low speeds. Typically after three times braking at low speeds (0-5 mph). What component or system failed or malfunctioned, and is it available for inspection upon request? Brake How was your safety or the safety of others put at risk? It is difficult to brake anytime there is repetitive braking at low speeds, including but not limited to parking lots, drive thru, or heavy traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, per the safety recall message. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Sometimes there is a "Brake Assist Warning" message.

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