NHTSA Complaint #11501657 — 2019 FORD F-350

The contact owns a 2019 Ford F-250. The contact stated that while starting the vehicle, the center console control screen was blank. The rear-view camera, radio, and other electrical features and functions became inoperable. The vehicle was taken to the local dealer where it was diagnosed that the accessory interface module (AIM) needed to be replaced. The contact restarted the vehicle, but the failure persisted. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 55,300.