NHTSA Complaint #11501614 — 2015 FORD ESCAPE

The contact owns a 2015 Ford Escape. The contact stated that while her employee was driving the company vehicle at approximately 45 MPH, the vehicle started overheating with white smoke coming from under the hood. The employee pulled over and turned the vehicle off. The contact stated that the employee had not noticed any warning lights. The contact had the vehicle towed to a local dealer where it was diagnosed and determined that coolant had leaked into the engine and cracked the engine block. The dealer stated that the engine needed to be replaced. The vehicle was not repaired. The contact online and related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 106,000.