NHTSA Complaint #11501372 — 2019 FORD F-150

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11501372
Vehicle 2019 FORD F-150
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KS

Consumer Description

11-Jan-2023 18:01 CST approximate temperature 47F. Commuting home the vehicle was driven approximately 30 minutes on the highway. Stopped for fast food and it was turned off for less than 10 minutes. Restarted without issue drove out to a stop light to make a left turn. Auto start-stop turned off the engine but failed to restart. Put vehicle in park vehicle would not restart normally, and multiple restart attempts failed. Restarted vehicle with an jump start battery pack. Drove straight to Autozone and battery tested fully charged on printed receipt. Vehicle restarted normally twice in parking lot. Drove home battery tested 12.7 volts with multimeter. I don't suspect that the battery is the issue. The vehicle battery management system should detect a low battery and disable auto start-stop. My preference is not to have to work under the hood in the middle of traffic in the dark.

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