NHTSA Complaint #11501232 — 2022 HYUNDAI PALISADE
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11501232 |
| Vehicle | 2022 HYUNDAI PALISADE |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TN |
Consumer Description
Two days ago, my husband took our vehicle to the car wash. At the other end of the car wash, it was discovered that the closed panoramic sunroof was completely destroyed during the process. Shards of glass were everywhere. We have contacted Hyundai and they have told my husband there is no class action suit about this problem. Even though it is under warranty, as it is a 2022, they refuse to take responsibility to take care of the damages. I have found through my research, that this was a class action lawsuit, which was closed in 2017, but continues to be a very bad problem for not only Hyundai but many other vehicles using a particular type of glass. we are now unable to get the parts to repair it, as the glass company cannot get a part from Hyundai, and Hyundai refuses to comply comply.
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