NHTSA Complaint #11500931 — 2012 JEEP GRAND CHEROKEE UNKNOWN OR OTHER

Complaint Details

ODI Number	11500931
Vehicle	2012 JEEP GRAND CHEROKEE
Component	UNKNOWN OR OTHER
Date of Incident	November 28, 2018
Date Filed	January 9, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

I've tried 6 times in 3 years to get my recall done since I learnt of my fuel relay . Now according to my mechanic my catalytic converter is messed up due to waiting on the recall. The first 3 times was back ordered, the 4th time I went to my appointment and was told there computers were messed up just needed to see the car to still be on recall list. 5 and 6th time they never got part in. This recall is messing up my car. My check engine light will not go off due to the converter due to the fuel relay. If my check engine light is on I can't remote start it in cold weather . When will I be able to actually get my recall done before it messes up more of my car.

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