NHTSA Complaint #11500756 — 2022 TESLA MODEL S

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11500756
Vehicle 2022 TESLA MODEL S
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

Yesterday while my car was supercharging. Loud Arcing and electrical sounds were heard. I was inside the car with my seatbelt on as I was only planning on supercharging for about 10 minutes. Approximately 2 minutes after charging started I heard loud electrical sounds similar like when a transfer explodes. I was getting ready to get out of the car and it stop. Within 30 seconds or so my HVAC stop working and "cabin climate control system requires service-Cabin heating/cooling limited or unavailable" caution message was displayed. The cabin heating stop working completely and it was about 29 degrees f in Chicago. I went a little deeper into settings and more than 10 faults were showing relating to high voltage condition detected. I call roadside assistance for a tow and I was told I could still drive the car home which I did. Car sat overnight and faults remained and did not cleared. I had to drive in below freezing temperatures this morning to work and I had to wipe my windshield clean and it resulted in me NOT BEING ABLE TO SEE OUTSIDE DUE TO BEING COMPLETLY FOG UP. It looks like my heat pump stop working completely which shutdown the HVAC in the car. This is a safety hazard due to visibility outside car getting possibly blocked due to no A/C.

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