NHTSA Complaint #11500428 — 2010 VOLKSWAGEN JETTA

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11500428
Vehicle 2010 VOLKSWAGEN JETTA
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

FAULT ON ANTI LOCKING BRAKE (ABS), INDICATED BY ILLUMINATION ON DASH, ESC LIGHT ON AND FLASHING BRAKE LIGHT ON. DEALER WAS NOTIFIED THAT ISSUE AS LISTED IN SAFETY RECALL 16V-913 APPLIES TO OTHER VEHICLES NOT LISTED ON VIN RANGE. THIS IS A HUGE SAFETY CONCERN AND NEEDS TO BE ADDRESSED AS OTHERS HAVE INDICATED THE SAME ISSUE EXISTS ON THEIR MODELS NOT COVERED BY VIN RECALL. CUSTOMER SERVICE (VW) WAS CALLED, PER DEALER DIRECTION AND CUSTOMER SERVICE AT VW DOES NOT KNOW HOW TO READ THE VIN CODES OR CAN TELL ME WHICH VIN CODE MAKES THE FAULTY ABS MODULE APPLICABLE OR NOT APPLICABLE TO MY VEHICLE.

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