NHTSA Complaint #11500039 — 2018 GMC SIERRA 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11500039
Vehicle	2018 GMC SIERRA 1500
Component	STEERING
Date of Incident	January 3, 2023
Date Filed	January 3, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Hit a small bump driving 55mph on highway and had sudden complete power steering loss and extremely hard to turn. Drove to a safe location and shut down truck for 1 hour. Upon restart power steering was operating normal. Proceeded back on the freeway and as soon as I hit a small bump with driver's side front tire the same thing happened again complete power steering loss. Drove to dealership and waiting for explanation. The truck is not safe due to inability to turn the wheel without power steering. For someone with less strength, this could be deadly on anything besides a straight road, needing to turn a corner, or to avoid a collision.

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