NHTSA Complaint #11500030 — 2021 HONDA PILOT

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11500030
Vehicle	2021 HONDA PILOT
Component	SUSPENSION
Date of Incident	January 1, 2023
Date Filed	January 3, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

Rear sub-frame welds failed. On January 1st 2023 while driving the vehicle a loud noise was observed. We got an appointment at the local Honda service center and we were told in fact it was the sub-frame and that Honda is refusing to cover this under the factory warranty. We are almost 500 miles from home and have a two year old vehicle with a broken sub-frame

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