NHTSA Complaint #11500005 — 2003 TOYOTA 4RUNNER

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11500005
Vehicle 2003 TOYOTA 4RUNNER
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I purchased this 2003 Toyota 4Runner in 2018 under what I assumed was prime condition, for a vehicle that spent the majority of its life in Nebraska/Kansas before I moved to Texas in 2021. At 87,400 miles at the time of purchase, the vehicle had no visible damage to the exterior besides a few paint chips, some minor hail damage and scratches, and some easily fixed surface rust in the paint on the tailgate. The previous owner had driven it leisurely and had kept the miles low after 15 years. The car has had some mechanical issues, but nothing out of the ordinary outside of some regular maintenance over the first few years. Being close to 100,000 miles, the timing belt and pump was replaced around 98,000 miles. Other issues have been fixed periodically, please reference the attached files. After joining a Toyota 4Runner 4th Generation Facebook group and seeing a post about another's issues with rust damage in October 2020, I decided to take a look at my own frame. I then inspected my own vehicle, and found significant frame rot damage. It is extensive, with significant rust to the frame, with large holes and soft patches that question the integrity of the frame and the safety of the vehicle on the road. Every time I hit a small bump or pothole, I fear the frame will crack and I will lose control as others have. I have not sought out professional repairs due to the extensive cost, and am awaiting the outcome of a current class action lawsuit by the Bell Legal Group. The 4th Generation Toyota 4Runner (2003-2009) is built on the exact same frame as the Toyota Tacoma of that era, yet while the Tacoma was recalled for frame rot, the 4Runner was not included, which I believe to be a gross oversight in previous legal proceedings. The 2003-2009 Toyota 4Runner is a reliable vehicle, but poses significant frame rot issues much earlier than should be expected.

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