NHTSA Complaint #11460830 — 2003 TOYOTA 4RUNNER

The rust and corrosion underneath the vehicle continually gets worse year after year. The main components of vehicle relating to the engine, powertrain and suspension underneath vehicle are corroded; holes exist in the frame of the truck through out. The frame of truck is rotted due to not being sealed properly during the manufacturing process. Due to the rust and corrosion on the frame of truck, it is impossible to get work done on exhaust and muffler areas. I will send pictures for your reference. This makes driving a safety concern for myself and my son. At this time, I am unable to purchase a new car and do not have money to replace/fix the frame of truck. Inevitably, this problem will get worse and may cause a safety concern for myself and others on the road. I called Toyota on 4/12/22 and was told that there is not a recall for this issue and that any repairs would have to be paid by me. I then proceeded to call the number given to me by the representative to call 800-331-4331 for the Toyota Corporate office. I spoke to Blake who gave me the same answer, there was not a recall on this vehicle for rust/corrosion on the frame of vehicle. At this time, Toyota charges $150 just to check car and unfortunately, I don't have those funds to pay such a fee. I asked Blake if there was a way, Toyota can check without charging a fee and his answer was no. Currently, there is not any warning lights on, but with increased time and pressure of exhaust pipe and muffler will create more problems. I cannot have the exhaust system fixed until the frame of truck is replaced. My car was checked by an independent shop.