NHTSA Complaint #11499974 — 2004 BUICK RENDEZVOUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11499974
Vehicle 2004 BUICK RENDEZVOUS
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

Upon arriving at my destination and after i put my in park i was UNABLE to turn my engine off because the ignition was stuck in that position. I ultimately had no choice but to unhook the battery cables along with disconnecting the alternator to get my engine to turn off. Prior to this incident occasionally upon starting my car the ignition would not disengage immediately upon the engine turning over which ultimately resulted in having to replace the starter on this vehicle. I am a single parent and only have one vehicle so this is a major issue for my family. Furthermore the fan speed control knob doesnt work properly because when it is put in position 3 it shuts the fan motor off completely. So there CLEAR to me that there seems to be a MAJOR electrical issue. The suspension on this vehicle is horrendous. I cannot go above 45mph without by car wanting to go into on-coming traffic or off of the road or trying to flip over on its side because the shocks/struts on the passenger side are not working properly. I have not used this vehicle for any other purpose then to transport myself and children to and from work/school/appointments. Everyone i spoke to about this particular vehicle has said that these vehicles were manufactured poorly and repairs come at a high cost.

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