NHTSA Complaint #11047219 — 2004 BUICK RENDEZVOUS

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11047219
Vehicle	2004 BUICK RENDEZVOUS
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	March 17, 2017
Date Filed	November 18, 2017
Mileage	200,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

DASH GAUGES, WARNING LIGHTS, & ALARMS, BELLS FLASH ON & OFF AND VEHICLE SUDDENLY RUNS ROUGH. DASH CODES OF ALL SORTS BLINK ON & OFF. NEW BATTERY AND NEW ALTENATOR INSTALLED, PROBLEM STILL EXISTS. THIS HAPPENED FIRST WHEN DRIVING ON HIWAY. AFTER VEHICLE PULLED OFF ROAD AND ENGINE TURNED OFF. THE DASH CODE THEN READ BATTERY ISSUE. WE TRIED TO DRIVE AGAIN BUT NOW VEHICLE OPERATED ROUGHLY AND THERE WAS NO MORE DAYLIGHT. WE HAD VEHICLE TOWED 100 MILES. THEN PAID FOR NEW BATTERY PROBLEM DID NOT CHANGE SO WE HAD A NEW ALTENATOR INSTALLED AFTER HAVING A DIAGNOSTIC TEST ADVISING THE NEED FOR A NEW ALTENATOR. I AM QUITE UPSET BECAUS EI FEEL THAT THERE IS FRAUD ON PART OF SEARS AUTOREPAIR. DIAGNOSTIC SAID ALTENATOR WAS THE PROBLEM. I PAID OVER $450 FOR THAT SERVICE AND ANOTHER $150 FOR THE BATTERY.

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