NHTSA Complaint #11499891 — 2019 CHEVROLET TRAVERSE

SEAT BELTS issue reported to NHTSA

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Complaint Details

ODI Number	11499891
Vehicle	2019 CHEVROLET TRAVERSE
Component	SEAT BELTS
Date of Incident	December 30, 2022
Date Filed	January 3, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

3 major issues—1. The driver side seatbelt does not latch any more. This started happening 11/1/2022. 2. The "Shift to Park" message continues to appear while the car is in park. The vehicle at times will not shut off due to the message even thought it's actually in park. This has been happening for over a year without a fix and now we're over our 3 year warranty. 3. The car has 45 miles on it before it needed to refuel, however, it stalled and completed shut off in the middle of traffic causing a jam behind us! We had one of our toddlers in the car too which could have ended much worse. The car was towed to Chevy ($160 bill for us), and Chevy said it stalled and turned off because the fuel was empty even though it the dashboard said 45 miles on it.

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