NHTSA Complaint #11499587 — 2017 FORD FOCUS

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 30 MPH and at various speeds, the check engine warning light would illuminate. The contact stated that she noticed a drop in fuel economy. Additionally, while depressing the accelerator pedal, the vehicle would hesitate. The contact stated that whenever the vehicle was refueled, the vehicle would not immediately start as needed. The contact stated that after starting the vehicle, the vehicle was shaking and vibrating abnormally. The contact stated that once she drove the vehicle a few miles the shaking would stop. The contact stated that the failure recurred. The vehicle was taken to an independent mechanic who stated that there might be water in the gasoline. The vehicle was diagnosed, and the mechanic retrieved codes: P2196 and P1450. The independent mechanic advised the contact that the codes were symptoms of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 85,138.