NHTSA Complaint #11499568 — 2014 FORD FUSION

While driving on the highway, I noticed a "hitch" in the steering. The car would wander one way or the other and when I attempted a normal, minor steering correction, the wheel would hit a "hitch" which would require a little more of a tug to get past the "hitch". It became a real issue to drive the car in a straight line without zig zagging down the road, because minor corrections could not be made without a tug. When I got off the highway onto two way traffic, the issue was more concerning as tugs were needed to be made to keep the car from pulling towards the road centerline into oncoming traffic, then back towards the ditch. The "service advance track " and "uphill assist" warning messages appeared as well as the traction control off icon. The Ford garage indicated the Power Steering Control Module: Replace PSCM (steering gear) includes PMI and transfer outer tie rod ends/ 2 tie rod end nuts and steering shaft bolt + 4 wheel alignment when completed. There have been multiple recalls for this issue but my vin # not included in recall, even though I bought the car new in Michigan and it has remained in Michigan. From the many complaints I see on your sight, this is a known safety issue. Somebody is going to end up getting killed from this issue if they haven't already. Please take this very dangerous situation seriously and force the hand of Ford into recalling all defective vehicles. Ford's bottom line is not more important than even 1 life. Vehicle cannot be safely driven, it is currently at the shop for repair, estimate is over $2,700.