NHTSA Complaint #11499435 — 2014 KIA OPTIMA STEERING

Complaint Details

ODI Number	11499435
Vehicle	2014 KIA OPTIMA
Component	STEERING
Date of Incident	October 31, 2022
Date Filed	December 29, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

Steering column making rubbing noise when turning. It felt like a notch was rubbing against something. The car was no reason for this part to deteriorate the way it did. It just all of a sudden started this notch rubbing feeling in steering. I took car to Calavan KIA in Lithia Springs, GA to have it examined. They said the MDPS flexible coupling needed to be replaced. There are other KIA's that had this same issue, but repair was covered in recall. My repair was not covered even though it has less than 110,000 miles and is less than 10 years old.

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